faq
faq
faq
Your questions, Answered
Who can book a room?
✔ Beauticians, therapists, doctors, consultants, nurses, dentists, surgeons, and more.✔ Available for individuals, part-time practitioners, or established clinics.
How do I check availability?
✔ Availability is shown in the booking calendar. Click ‘Book Now’ to see open slots.
Can I book a specific room?
✔ Yes, select any available treatment room.
Is there a minimum booking duration?
✔ No, book for as little as one hour.
Are there hidden costs?
✔ No! What you see is what you pay.
Do rooms include storage?
✔ Storage units are available during your booking or if you secure a regualr time slot
Can I bring my own equipment?
✔ Yes, you are welcome to bring your own tools and equipment. However, all items must comply with safety and hygiene regulations.
Do you provide any consumables or supplies?
✔ We provide basic cleaning materials, tissues, and hand sanitizers. However, practitioners are responsible for their own treatment-related supplies and machines.
Can I extend my booking if I need extra time?
✔ Yes, subject to availability. You can extend your booking through the online system or by contacting our reception team.
What happens if there is an issue with the room during my session?
✔ Our reception team is available during business hours to assist with any issues. For after-hours support, please contact our emergency assistance line.
Is insurance required to book a room?
✔ Yes, practitioners must provide proof of insurance before making a booking.
When should I book?
✔ Instantly! Real-time availability allows you to book anytime.
Cleaning & Maintenance
✔ Rooms must be left clean. BioLab London provides tissues & cleaning materials.
Payment Methods
✔ Card via Booking System, SumUp link, Bank Transfer, or Cash.
Cancellation Policy
✔ Cancel 72 hours before for a refund.
Who can book a room?
✔ Beauticians, therapists, doctors, consultants, nurses, dentists, surgeons, and more.✔ Available for individuals, part-time practitioners, or established clinics.
How do I check availability?
✔ Availability is shown in the booking calendar. Click ‘Book Now’ to see open slots.
Can I book a specific room?
✔ Yes, select any available treatment room.
Is there a minimum booking duration?
✔ No, book for as little as one hour.
Are there hidden costs?
✔ No! What you see is what you pay.
Do rooms include storage?
✔ Storage units are available during your booking or if you secure a regualr time slot
Can I bring my own equipment?
✔ Yes, you are welcome to bring your own tools and equipment. However, all items must comply with safety and hygiene regulations.
Do you provide any consumables or supplies?
✔ We provide basic cleaning materials, tissues, and hand sanitizers. However, practitioners are responsible for their own treatment-related supplies and machines.
Can I extend my booking if I need extra time?
✔ Yes, subject to availability. You can extend your booking through the online system or by contacting our reception team.
What happens if there is an issue with the room during my session?
✔ Our reception team is available during business hours to assist with any issues. For after-hours support, please contact our emergency assistance line.
Is insurance required to book a room?
✔ Yes, practitioners must provide proof of insurance before making a booking.
When should I book?
✔ Instantly! Real-time availability allows you to book anytime.
Cleaning & Maintenance
✔ Rooms must be left clean. BioLab London provides tissues & cleaning materials.
Payment Methods
✔ Card via Booking System, SumUp link, Bank Transfer, or Cash.
Cancellation Policy
✔ Cancel 72 hours before for a refund.
Who can book a room?
✔ Beauticians, therapists, doctors, consultants, nurses, dentists, surgeons, and more.✔ Available for individuals, part-time practitioners, or established clinics.
How do I check availability?
✔ Availability is shown in the booking calendar. Click ‘Book Now’ to see open slots.
Can I book a specific room?
✔ Yes, select any available treatment room.
Is there a minimum booking duration?
✔ No, book for as little as one hour.
Are there hidden costs?
✔ No! What you see is what you pay.
Do rooms include storage?
✔ Storage units are available during your booking or if you secure a regualr time slot
Can I bring my own equipment?
✔ Yes, you are welcome to bring your own tools and equipment. However, all items must comply with safety and hygiene regulations.
Do you provide any consumables or supplies?
✔ We provide basic cleaning materials, tissues, and hand sanitizers. However, practitioners are responsible for their own treatment-related supplies and machines.
Can I extend my booking if I need extra time?
✔ Yes, subject to availability. You can extend your booking through the online system or by contacting our reception team.
What happens if there is an issue with the room during my session?
✔ Our reception team is available during business hours to assist with any issues. For after-hours support, please contact our emergency assistance line.
Is insurance required to book a room?
✔ Yes, practitioners must provide proof of insurance before making a booking.
When should I book?
✔ Instantly! Real-time availability allows you to book anytime.
Cleaning & Maintenance
✔ Rooms must be left clean. BioLab London provides tissues & cleaning materials.
Payment Methods
✔ Card via Booking System, SumUp link, Bank Transfer, or Cash.
Cancellation Policy
✔ Cancel 72 hours before for a refund.
Testimonials
Real feedback from our satisfied clients
Testimonials
Real feedback from our satisfied clients
Great service. Simple and quick booking. I did the Fit-to-Fly in-clinic test at 5:00 PM and got the result and certificate at 11:00 AM next day by email!
Andy smith
My second PCR as my first was inconclusive so I came to this lab instead. Fantastic. The person doing the test was really professional and thorough. Results were incredibly fast. Happily now arrived at my destination with no hassles.
David Wlee
California, US
I had a very easy time booking and having swab test at BioLab London. They provide a great and easy service. I received my results even earlier than promised, which was great! They also had excellent customer service, aware of procedure and providing excellent guidance to any questions I had. I would recommend BioLab London if you are in need of a PCR test.
Chris Daren
Tokyo, Japan
It was easy , quick , I didn’t feel as stress because they are efficient and reliable to get it on time, I received my result on express request within 3 hours. Yesssss Highly recommended 😊
Mitchell
Riyadh, SA
Testimonials
Real feedback from our satisfied clients
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Ready to Make Your Professional Mark in Prime London? Enquire Today
Want to Book a Viewing?
Ready to Make Your Professional Mark in Prime London? Enquire Today
Want to Book a Viewing?